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Concierge

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Exceptional concierge services

If you’re looking for professional security concierge services for your commercial property, we’ve got the solution. Sydney Security provides concierge officers, duty managers and night managers to handle all concierge tasks day and night. Whether it’s an office building, apartment complex, retail building, healthcare facility or more, we’ve got the skilled personnel for your needs.

A handsome young man handing over a credit card to a woman

Professional security concierge services

If you’re looking for professional security concierge services for your commercial property, we’ve got the solution. Sydney Security provides concierge officers, duty managers and night managers to handle all concierge tasks day and night. Whether it’s an office building, apartment complex, retail building, healthcare facility or more, we’ve got the skilled personnel for your needs.

All-inclusive concierge services

When you partner with Sydney Security for your concierge services, you get a professional, inclusive service. You deal with experienced professionals who always bring a helpful attitude to the role. Every day, your premises will be staffed with highly trained individuals who perform a range of critical tasks, including:

  • Greet staff, tenants and guests
  • Monitor the arrival of guests and ensure the safety and security of the building
  • Provide security outside of the building and notify the proper authorities when tenant safety is a concern
  • Respond to emergencies such as fire department or EMS service calls, maintaining order and assisting tenants to follow proper procedures to ensure safety
  • Attend to all building emergencies
  • Allocate visitor parking
  • Providing access to cleaners and tradespeople
  • Supervise special deliveries
  • Maintain the tidiness of common areas
  • Manage the arrival and departure of guests
  • Handle noise complaints
  • Changing the recycling bins and waste skips
  • ​Monitoring of surveillance cameras
  • Key facilitation

Our rates are very affordable, especially considering the level of professionalism that people have come to expect from Sydney Security. In addition, we can also provide Night Managers and Duty Managers, so you’ll have a whole crew at your disposal to ensure consistent coverage for your building.

Concierge-and-Customer-Service-Officers-Feature-665x374

All-inclusive concierge services

When you partner with Sydney Security for your concierge services, you get a professional, inclusive service. You deal with experienced professionals who always bring a helpful attitude to the role. Every day, your premises will be staffed with highly trained individuals who perform a range of critical tasks, including:

  • Greet staff, tenants and guests
  • Monitor the arrival of guests and ensure the safety and security of the building
  • Provide security outside of the building and notify the proper authorities when tenant safety is a concern
  • Respond to emergencies such as fire department or EMS service calls, maintaining order and assisting tenants to follow proper procedures to ensure safety
  • Attend to all building emergencies
  • Allocate visitor parking
  • Providing access to cleaners and tradespeople
  • Supervise special deliveries
  • Maintain the tidiness of common areas
  • Manage the arrival and departure of guests
  • Handle noise complaints
  • Changing the recycling bins and waste skips
  • ​Monitoring of surveillance cameras
  • Key facilitation

Our rates are very affordable, especially considering the level of professionalism that people have come to expect from Sydney Security. In addition, we can also provide Night Managers and Duty Managers, so you’ll have a whole crew at your disposal to ensure consistent coverage for your building.

Concierge-and-Customer-Service-Officers-Feature-665x374
Concierge

Expertly trained personnel

We invest heavily in training for all of our security personnel, and our concierge officers are no different. In fact, all concierge offices employed by Sydney Security must pass the same rigorous screening process as all of our guards. All of our personnel are also trained in basic security procedures as well as our internal processes and protocols.

For concierge services, we undertake a comprehensive assessment of what is required. That means our guards will have access to site-specific procedures created in conjunction with building management. This is just one of the ways we ensure no stone is left unturned in providing you with the best service possible.

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Make a professional impression

The concierge office in any building is the first point of contact for visitors, guests and even staff themselves. In many ways, they set the tone for the entire building and leave a lasting impression on guests. Our concierge personnel are extremely personable, impeccably presented and highly skilled in what they do.

More than a static guard whose primary role is to monitor for threats, concierge officers do a bit of everything. They work closely with building management and engage with guests, staff members and other building visitors. They also need a strong knowledge of the building’s operating systems.

We provide concierge officers who bring a touch of professionalism to every building. Plus, they’re fully supported by our team should any issues arise.

Enquire Now!